Testimonials

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From the initial inspection to the final day of replacing our roof, everything was above board. Our sales consultant made himself available for every question we had, and he all had the answers. We could not be more satisfied.
- Jared L.

Honest, convenient, and Johnny on the spot. I’ve had a commercial metal roof repaired once or twice per year. I thought that was normal until Jimmy (owner of Jacksonville Roofing USA) gave me the truth. No more leaks for years he says. They also install commercial metal buildings, which is next on the agenda. Thank you, Jimmy. And thank you, Joe, for working so vigorously in this Florida heat.
- Craig S.

Jacksonville Roofing USA is excellent. Travis is in touch with you at all times when you need information, from your quote to the final nail. The price was the best and lowest of the three appraisals I got. They did what they said they would do with no extra charges. I will recommend this company to everyone I know for their roofing needs. Thank you again to Travis!!! Good job!
- Mark S.

Travis Mann of Jacksonville Roofing USA repaired my leaky roof and rebuilt my chimney that was causing all the leak problems. He also repainted my entire home and installed much-needed new gutters. My home looks like new again. Travis’ crew was very professional and worked straight through until the job was done. Travis was always there to make sure the job was done right every step of the way. He also ensured his crew had all the tools and supplies needed to get the job done. The roof repair was very thorough. He had to replace several boards and fix my water damages trusses. They applied some water barrier material that gives me great confidence it should not leak again. Travis rebuilt my entire chimney much better than before and put proper flashing around the base to ensure it was watertight and even placed a brand new cricket above it to help with watershed to help prevent issues in the future. I would highly recommend Travis Mann and his crew to anyone.
- Sharon G.

I thought it was time to replace my roof. I called three roofers for estimates. Travis Mann of Jacksonville Roofing USA told me that my roof appeared to be in good shape. Since another roofing company told me that it looked like I had hail damage, I called my insurance company. The insurance company adjuster reiterated Travis’s observation and reported that I had 5-6 years remaining on the life of my roof. When it does come time to replace my roof, I’ll only make one call then. I’m thankful to Travis for his honest assessment of my roof.
- Jim H.

I called Jacksonville Roofing USA, and the lady was very courteous. She called Jimmy (the owner), and he was at my house assessing the roof the same day. The repair needed was minor, and he did not hesitate to put his crew on the job. He inspected my roof and talked to me about potential problems and things to keep an eye on. Jimmy took his time to talk to me and was very courteous and professional. Thanks again for the outstanding service, and I will surely recommend you to all my family and friends!
- Yamil S.

I had a new roof installed, and it went perfect. The people were kind, considerate, caring and extremely helpful, from the initial proposal through the installation, cleanup, and billing. I could not be more grateful for the way everything was handled. I would definitely use Jacksonville Roofing USA again. Thank you.
- Marian T.

I was beyond pleased with the job that Jacksonville Roofing USA did on my roof. They were very professional and very quick at getting the job done. I would recommend them to anyone getting a new roof or getting a re-roof. To me, they are the best in Jacksonville Fl.
- Keith C.

We had our whole roof done. They had to do far more work than they thought. Jimmy didn’t try to charge us more than the estimate. I would recommend.
- Cassie H.

Great service. The guys came when they said and kept the place cleaned up. Fantastic Job!
- Dean T.

Jacksonville Roofing USA did great job at a reasonable price, and they did a good job on cleaning up after they were done. I would recommend this company for your roofing needs.
- Donald V.

This company replaced my roof and all bad wood at a very reasonable price. My house is tri-level, which meant 3 different roof lines. They were quick and efficient and cleaned up behind themselves. I would highly recommend them.
- Barbara F.

Great company to work with. They did an excellent job on a reroof. On schedule, on time and cleaned up afterward. I would recommend them.
- Neil N.

Best roofing company period. I have used his services on two properties. Knowledgeable, professional and clean.
- Scott C.

Fair price and excellent service. The job was completed on schedule and passed inspection without any discrepancies. I recommend working with them.
- Ryan S.

I recommend this roofer to anyone. Fair price, quality, and very friendly.
- Aziz S.

I read the reviews, and they’re all great, so I contacted Travis Mann at Jacksonville Roofing USA for an estimate on doing mine. The estimate, timeframe, and installation were on time and very professional, and the employees were respectful.
- Daniel H.

Terrific job done on time and as estimated. Jimmy and his crew were on time and finished in two days. They paid extra attention to my skylights and cleaned up afterwards, leaving me with a beautiful new roof and yard back in order. Highly recommend.
- Anne R.

I worked with Travis Mann from Jacksonville Roofing USA in Jacksonville. He was fantastic and very good to work with. His team got here on time and did a very professional job. The roof looks perfect and was done in one day, which surprised me. This was a very pleasant experience, much better of experience than I am used to with contractors. These guys are great and very nice to work with. I would recommend Jacksonville Roofing USA to anybody I know. Thanks, guys, for really helping me when I needed it.
- Troy N.

A very good friend of mine had Jacksonville Roofing USA reroof 3 separate homes for her and her family. She highly recommend them to me and several other friends. Travis Mann and his crew where very polite and did a good job.
- Gwen

We couldn’t be happier with our new roof installed by Jimmy Garza and his crew at Jacksonville Roofing USA. The job was started and finished on time and, more importantly, with precise and meticulous workmanship! It was a pleasure to work with a professional, no-nonsense guy like Jimmy! His price was fair, and he went above and beyond to make us happy. We would highly recommend this excellent company!
- Gary & Cheryl A.

They did a great job re-roofing my tri-level house, which has 3 different roofs. During the last few hurricane seasons, I have not lost one shingle. I highly recommend. Great workers did the job quickly and cleaned up behind themselves.

- Barbara

Changed from shingle to metal roof, and it turned out great. Attention to detail was great. Jimmy kept me informed throughout the process. Great job at a fair price!

- Lee W.

They did an awesome job after we had storm damage. Roof replaced.

- Lori S.

After Hurricane Michael, Jacksonville Roofing USA was the only roofing company I could get in contact with. In fact they called me. I had called several local companies and no one would return my call. Work was done quickly and at a reasonable price. Love my roof and have had no problems.

- Margaret H.

Great company to do business with. Job done right with no hassle.

- Stoney S.

Prompt response to my request for a quote; clearly communicated what he found wrong and showed it to me. Showed back up a few days later and did a great job; sent me photos of the work as it progressed (very helpful, since I wasn’t in town). And, Jimmy had his crew took care of a few items that weren’t part of his quote. I’m very satisfied.

- David L.

Kris was absolutely amazing! This was my first time repairing a roof, and he walked me through everything. I was very happy with the cost, and I would definitely recommend them!!! I am extremely happy with all of the work. They cleaned everything up very well, too!

- Sandra L.

Jimmy continued to work to locate the leak and found it and made the necessary repairs. Great job!

- Sandra D.

Jimmy (the owner) responded personally to my call. He did the initial estimate appraisal, came and worked alongside another employee, and did the final inspection. He provided video and photographic proof of the job to give to my insurance company. Reasonable prices as well.

- Sandra D.

I was promptly contacted, and it was easy to receive a quote. The quote was affordable and the work was completed in a timely, professional manner. Very pleased with the service that was received.

- Christina M.

They did a good job which extended over the weekend to Monday! I was impressed by the graph of my porch detail!

- Virginia F.

They are a really good company to work with, and estimate was fair. They started the next morning and had all the materials. They had it done in 2 days.

- Janet G.

I can’t recommend this company enough. Jimmy and Stephanie were always available to communicate and answer any questions I had, and my new roof is absolutely beautiful. The price was more than reasonable, and I didn’t pay a penny more than the estimate. The project was scheduled quickly, and the work was completed in less than two days. The crew did a great job cleaning up, and they didn’t leave any mess behind at all. Getting a new roof is a big expense and can be a stressful event for any homeowner, but these folks made it a great experience. Honesty, quality work, and good people… I’m so glad I chose them.
- Aaron S.

We needed a roof replacement quickly. They delivered what they promised, completed the project in the time given, gave very good pricing, and were professional. We were very satisfied and would definitely recommend!
- Barbara S.

Travis Mann of Jacksonville Roofing USA repaired my leaky roof and repaired default in the original building. The clubhouse roof has been defective, and we had leaks many times. Travis saw the issue and permanently resolved our issues. Travis’ crew was very professional and worked straight through until the job was done. We are very fortunate to have him work with us. No one is better!!
- Paula T.

My home’s roof was replaced in two days. The business did the reroof at a fair price and provided quality work. Some roof decking and fascia boards were replaced as part of the work.
- J.R.

I needed a new roof April 2022, so I went to the BBB website and found Jacksonville Roofing USA, located in Orange Park, FL with a good score and good reviews. Then I went to Google maps/reviews and found many more good reviews. I contacted them, and Travis came out to inspect the roof and go over the details. The crew came out the first week of May and put a new roof on in two days. The following week, Clay County inspected, the roof passed inspection, and I am the satisfied owner of a new roof. Thank you to Travis, Jimmy and Stephanie.
- pacalawa

Mr. Garza was very professional. He installed my new roof and also fixed my leaky porch. I will highly recommend this company. Everything was done on time. Thank you.
- Daisy H.

I am in the process of selling my house, and Jimmy installed a new roof on my house in 2011. Naturally I could not find my paperwork showing that his company did the work nor that they were up to code. Jimmy and his office searched through archived files and came up with all of the information I needed. Not only did his crew do a great job in 2011, but he also went above and beyond in 2021 to help me out. Not many businesses nowadays have those morals or ethics. God Bless you, Jimmy, for a job well done.
- Scooterwoot

Great company. I would fully recommend to a friend. Jimmy was straightforward and honest about my roof’s remaining life and a repair. Very happy with them.
- Tony B.

We needed our metal roof that was installed over our shingles removed due to the previous owner installing it incorrectly. We had multiple roofers come out, Jimmy quoted us far less than anyone else. The crew worked sunup to sundown and around the rain. They did a fantastic job. The finished product is awesome! They picked up all the trash and left no mess. I would recommend them to anybody.
- Chris G.

Jimmy Garza is the owner and is extremely knowledgeable, but more impressive is how responsive he is. He installed two roofs for me and my mother-in-law over 5 years ago. I had a mild leak which I discovered last night, and he was at my house first thing this morning to repair some caulking. I don’t know how you can get better service. I highly recommend this company.
- Eddie A.

Always responds and corrects any problems immediately. A great company to deal with.
- Charles Z.

Wonderful experience in a time of need. 20 years later, Jimmy Garza is still available to be there when you need him. Best roofer I’ve had the privilege to work with. Quality and service at no expense. Un-rushed and family motivated. Need anyone say more? Thanks, Mr. Garza. You are the man in Florida.
- Donald V.

Jacksonville Roofing USA and Jimmy Garza were at our house immediately after we had major hurricane roof damage. They installed temporary coverings and were able to complete a total re-roofing even before the insurance inspectors could come out. Very professional and fair in the pricing!
- Lyle R.

These folks are dependable, reasonably priced, show up on time, and most importantly, clean up after a job is completed. I can recommend them without hesitation.
- Dan M.

Jacksonville Roofing USA has done work on my house and a number of rental properties I own over the years. They always do excellent work and get it done in a timely manner. I highly recommend them!
- Troy A.

They have done several rental properties for us, repairs and new roofs. We are happy with the work and the follow-up.
- Justin R.

I had a leak over my lanai. I called on a Wednesday, and these guys were out on Thursday and took care of it and were very reasonable! They left no mess and were great guys.
- Lee W.

Great service. The guys came when they said kept the place cleaned up. Fantastic job!
- Dean T.

Great responsiveness and got it done quickly. Highly recommend.
- Patrick B.

I love my new roof and gutters. Travis Mann was great to work with. He stayed in touch and kept me informed every step of the way. Yes, I would recommend him and this company to anyone who needs a new roof or gutters.
- Fay B.

Travis Mann is a great professional. He presented the plan and products, met costs, did the job on time, and followed up with a satisfaction call. I’m very happy with Travis’ job, and I look forward to the next project we can call on him for the job.
- Franny F.

They are just a wonderful company to work with. Finished and started on time.

- Margaret H.

They did a terrific job, and I was impressed when the company owner was up on my roof inspecting everything to make sure it was done right. Very fast service from estimate to completed project. I would recommend them any day of the week and twice on Sunday. Price is what got me, quality is what will keep me! Thank you for a great, easy, quality experience!

- Steve M.

Great workmanship & fair pricing. Jimmy’s team showed up on agreed date and finished the job on schedule!

- Clayton K.

Jimmy couldn’t have been more helpful in working with and guiding us through our homeowners insurance company’s process to have our entire home’s wind / hail damaged roof (almost 8,000 square feet) completely replaced.

- David Z.

Jimmy & his team are excellent people. I would highly recommend them to anyone looking for roofing needs. His office staff and Stephanie are awesome too.

- Randy M.

Jimmy Garza, the owner, was great to work with, and they completed their work quickly. I needed a vent put in my roof, and it looks like it was done with the original roof. Highly recommend this company.

- Dave K.

A man came by, examined the roof needing to be replaced and explained what they would do. Quoted price was reasonable. Warranted for 10 years. Very pleased with job well done.

- Barbara S.

This company was quick to respond to my request for a repair, and scheduled the work the very next business day. They were also on time of the schedule and completed the work as discussed!!!

- Tony J.

Six stars from start to finish. Rapid response when entered on Home Advisor. Stayed on top every step of the way. Every employee was professional and courteous. Pricing reasonable. I would not hesitate to use this company again. An example of how every contractor should do business.

- Gary B.

This company did great work and was able to help me with a repair I needed before I closed on my house with short notice.

- Jenine P.

On time; had a good work crew; explained any problems or increases in price before continuing; took care with covering anything that might get damaged; thoroughly cleaned up when they finished.

- Donald W.

Excellent company and crew in all respects. Great work ethics with quality workmanship.

- John M.

I was very satisfied with the work that was done and the cost. Kris did a great job coordinating everything and kept me informed throughout the project. I will contact this company first for any future work I may need.

- Rick H.

They get 5 stars. Very professional and highly recommended. I had to get a roof replaced quickly, and Jimmy Garza did a great job. I will use them again.
- Laura M.

We hired Travis Mann from Jacksonville Roofing USA to repair/replace our entire roof. WOW! The roof is stunning! They arrived on time and did a very professional job. Any questions asked were responded to in a timely manner. We definitely recommend Travis with Jacksonville Roofing USA!!!
- Donna L.

Kris and Stephanie were extremely helpful. The roof installation was quick and hassle-free for me. They had a great price. I would highly recommend them.
- Alexander D.

Travis Mann of Jacksonville Roofing USA is the best! He listens to your concerns, evaluates your roofing needs, and makes the best decision based upon the roofing project. My first encounter with Mr. Travis Mann was 10 years ago when we lived on the Southside. Travis’s work was exceptional. We never had another leak again. The roof held up against Hurricane Irma! Recently, when we moved to the Westside, we had a leak coming from our roof. Without hesitation, we called Jacksonville Roofing USA, and Travis Mann was available to repair our roof. We highly recommend Travis Mann of Jacksonville Roofing USA for any roofing project big or small. He gets the job done, and you will not regret it!!
- Theresa C.

I called Travis Mann with Jacksonville Roofing USA. He came and inspected and gave us an estimate on our two-story home. He was on the ball! He and his crew worked so hard day in and day out on our roof in this heat and very quickly! The roof looks amazing! Shiny, clean, and professional! We’re very pleased with how professionally Travis handled our home and business!
- Kayla M.

We were very happy with the roof repair done at our house. Jimmy, the owner, exudes competence and confidence. He definitely knows what he’s doing. He was very pleasant to deal with. He knew what needed to be done and immediately took care of it for us. We will be using Jimmy and his company for all of our roofing needs.
- Daniel W.

Jimmy (the owner) came to my house personally to give me a quote on a Monday and said the work would be complete by the end of the week. He is a man of his word. Sure enough, by EOD Friday, my entire old roof was off and a new one installed. This is one of the only business interactions I have had in my entire life where I can say it could not have been better. I would leave this company 100 stars if I could.
- Chris R.

Jimmy and his team far exceeded all of my expectations. They were given an insane amount of time to reproof my home, and they did it! The price was fair. Jobsite was clean. I cannot give enough praise to this company. The owner is meticulous and professional. He’s a perfectionist and a pleasure to work with. I spoke to numerous roofers. These guys are honest and easily earn their 5-star rating.
- Stacy M.

There are not enough good things to say about the job done by Jimmy and his crew. They worked fast and took every extra step to make sure all the details were done correctly. We were in a really tight situation when Jimmy and Jacksonville Roofing USA stepped in and made the nightmare go away.
Thank you, Jimmy, and thank you to your guys who fixed my gutter for me as well.
- Thomas E.

These guys are punctual and get the job done right. I would highly recommend this company.
-Butch C.

I found Jacksonville Roofing USA through HomeAdvisor. Jimmy Garza (owner) called me back right away and made an appointment the same day to come out for an estimate. I had leaks around my chimney, down the outside wall and into the patio. He took a video of the damage to show me what needed to be done. He was confident and answered all my questions. He and another worker came the next day. The whole project was completed within 2 days. The price was very reasonable. I would recommend Jacksonville Roofing USA to take care of your roofing needs.
- Sandy D.

Jacksonville Roofing USA put a new roof on for me on a nice rental home. Fair price. Nice work. Cleaned up after themselves. No drama.
- Tom M.

Jimmy is a very calm, knowledgeable and precise person according to the desk adjuster from my insurance company – the original claim adjuster sent a report stating only my carport roof had to be replaced, but upon inspection from Jimmy, it was discovered the entire roof had to be replaced, and he submitted photos showing the same. He drove from Jacksonville to Panama City to make this determination as I had a contractor who couldn’t handle it—almost immediately, I had a “SWAT” team (MANY workers) on my roof replacing it. He was willing to work with me for payment, but it wasn’t necessary. He complied with the insurance company supplying my payment to him, as well as specs. He personally reviewed the completion and made sure all work was done and cleanup was thorough. Although Hurricane Michael was almost one year ago, I still have his sign in my yard. I recommend him for any roofing problems. Since Hurricane Dorian probably will cause many roofs to need
repair/replacement, DON’T hesitate – call him! He’s completely professional!!!!
- Shelly M.

Jacksonville Roofing USA does quality work. They do what they say they will do when they say they will do it for what they say they will do the work for. Jimmy is very professional. He came to our area after Hurricane Michael and repaired my mother’s roof. We were very comfortable with recommending him to other family members and friends.
- Ronnie S.

They showed up when they said, gave us an extremely fair estimate, started work 2 days later, and completed the work on schedule with no change orders and no excuses, just great work. This is what other contractors should aspire to be! Jimmy and Sherri are good people!
- Thomas M.

The crew was very professional and did a great job cleaning up afterwards. The work was completed on time, and I was very happy with the overall job.
- Tammy M.

These folks are dependable, reasonably priced, show up on time, and most importantly, clean up after a job is completed. I can recommend them without hesitation.
- Dan M.

Great company and very fair pricing. I’ve used them twice. They stand by their work.
- Chip K.

Outstanding workmanship. Very fair price. Thanks, Jimmy.
- Holly P.

The work was done fast, done well, and done for less than the other quotes I got. The owner was in touch regularly to make sure everything was done efficiently and satisfactorily. Overall, a great experience from quote to completion.
- Anonymous

Travis was so kind and helpful. I appreciate him coming to help my clients on a weekend to get repairs done. I would definitely recommend Jacksonville Roofing USA to anyone!
- Monica M.

Excellent roofer. Crew was consistently professional and polite. Workmanship was top notch. No time wasted. Cleanup was superior. Pricing was more than fair. Jimmy Garza is the only roofer who bid my job honestly. I recommend Jacksonville Roofing USA to anyone who needs a re-roof completed.

- Stuart R.

They are excellent. I have recommended them to numerous people.

- April M.

They did a great job. Fast and efficient. Let me know of progress during the work. Did it all in 1 day and looks great. Highly recommended.

- Derek S.

We have a great roof thanks to Jimmy Garza. Super great guy and his right hand gal, Sherri!!! We are so grateful and extremely happy with a job well done. Fabulous folks!!!!!! Thank you!!!!!

- Doris D.

Best company in town. Great communication and service. I would recommend to anyone needing roof repair/replacement. Competitive prices.

- Jason I.

The crew got the work done quickly and cleaned up everything before leaving. Great price and great customer service! I would highly recommend them.

- Peggy I.

We found a roof leak on Sunday. Called first thing Monday morning and had someone out for an estimate the same day. Roof was repaired the following day. Great customer service. Will use again.

- Lori J.

I had a certain way I wanted the roof done, and Mr. Garza did exactly as I requested. Although it took extra time, I want to thank him for his service and old school methods that I requested as I was unable to do it myself. I highly recommend this company for all your roofing needs

- Henry B.

All correspondence was clear and accurate and everyone I spoke to was helpful and pleasant. I will use them again if/when I have another roofing job and will recommend them to my friends.

- Robert B.

Chris came out, reviewed the job, and gave us a reasonable price. Came when he said he would. Had to remix one repair and did it without any problem. Friendly and nice.

- Phyllis G.

Jimmy did an awesome job fixing the leak in my enclosure roof. I got a call the same day I put in a request in Home Advisor. He came out to take a look the next day. Gave me a great quote and came out the following day to do the work. He also offered to clean out my gutters for me. He also said that if it started to leak again, he would come out and fix it again, no charge! So far we have not had any more issues. If you need someone to take a look at your roof, I highly recommend this company!!

- Tim A.